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• Comment Link Δευτέρα, 20 Ιανουαρίου 2025 00:49 posted by g2Gcash

  Millions of RBS and Natwest customers locked out of their accounts after mobile phone banking app fails in another embarrassing meltdown
  
  
  Mobile and tablet apps used by two million people
  failed today
  
  Unhappy customers took to social media to complain about the banks
  
  RBS offered apologies and updates on its official Facebook page
  
  It took more than an hour longer to reinstate the service to customers who log in through
  Apple's iPhone and iPad.
  
  By SEAN POULTER FOR THE DAILY MAIL
  
  Published: 20:02 GMT, 28 March 2013 | Updated: 21:45 GMT, 28 March 2013
  
  
  
  
  
  
  
  
  
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  Millions were shut out of their bank accounts today after another meltdown in the computer system at the NatWest and Royal Bank
  of Scotland.
  
  The mobile Apps used by two million customers to access
  their accounts from iPhones, Android smartphones and
  tablets failed in the early morning.
  
  People who were waking up and checking transactions and balances, or trying to make payments, were locked out of their accounts for
  several hours.
  
  
  
  Royal bank of Scotland and Natwest had issues with their smartphone and tablet apps affecting millions of people
  
  The troubled bank, which is 82per cent owned by taxpayers, has suffered
  a series of technical failures that have left customers frustrated
  and angry.
  
  The bank offered apologies and updates on its official
  Facebook page in an unsuccessful attempt to quell complaints and prevent people switching away.
  
  
  
  
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  One angry customer wrote: ‘I've moved to Barclays after 10 years of nothing
  but hassle from NatWest ...... Little Britain must of got the phrase ‘computer says no' from NatWest'.
  
  
  
  Business and personal mobile banking customers for Natwest, RBS, and Ulster Bank are today experiencing problems
  
  
  A second said: ‘So pleased I opened a new account with someone
  else on Tuesday. Natwest are useless.' 
  
  A third spoke for many, stating: ‘Hey Natwest, instead of giving your
  useless bosses at the top of Natwest tower massive bonuses, try employing IT
  people who actually know what they are doing.' 
  
  The RBS-Natwest group paid bonuses totalling £607 million for 2012 despite amassing losses of some £5.2billion.
  
  The mobile banking App which operates on the Android software system used by Samsung and others was
  restored around lunchtime yesterday. 
  
  However, it took more than an hour longer to reinstate the service to customers who log in through Apple's iPhone and iPad.
  
  
  Last summer, a major computer system failure that locked
  millions out of current accounts cost the bank some £175
  million in compensation.
  
  In October, NatWest had to suspend a mobile
  phone banking App feature called GetCash, after the service
  was subject to a spate of ‘phishing' attacks by fraudsters.
  
  
  The GetCash service, which allows customers to
  withdraw cash without using a debit card, was later re-instated after security was beefed up.
  
  
  Just three weeks ago a hardware fault prevented
  customers from using cash machines and also affected online and telephone banking services.
  
  
  
  The bank has been heavily promoting the benefits of its mobile phone banking
  App. It recently unveiled a feature called Pay Your Contacts, which allows
  customers to send payments of up to £100
  to anyone with a Visa card, by entering their mobile number.
  
  
  
  
  Mobile banking users took to Twitter to ask what was happening
  
  
  A spokeswoman for consumer group Which? said the problems will raise wider questions about ‘how robust and up to date banks'
  IT systems are'.
  
  She said: ‘Consumers and businesses alike rely on mobile banking services
  to access their accounts and consumers will rightly
  want to be assured that their money is accessible and safe at all
  times.' 
  
  Laura Willoughby, of the Move your Money campaign group, said: ‘Coming just weeks
  after the last IT failure, this really is the last straw for customers fed up with such
  unhelpful banking. RBS is not only too big to fail, but too big to provide proper customer service as well.' 
  
  RBS blamed a technical problem that was restricted to the
  mobile Apps and apologised to customers for the inconvenience.
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• Comment Link Δευτέρα, 20 Ιανουαρίου 2025 00:04 posted by imba96

  FCO warns holidaymakers to take special care as Egypt votes on a
  new constitution
  
  By CHRIS LEADBEATER
  
  Published: 12:57 GMT, 14 January 2014 | Updated: 12:57 GMT,
  14 January 2014
  
  
  
  
  
  
  
  
  
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  Holidaymakers travelling to Egypt are being warned to take care over the next two days as the troubled country - which has been in the
  grip of often violent political turmoil since the Arab Spring revolutions began four years ago
  - votes on a new constitution.
  
  Although there is no suggestion that the vote will affect the Red Sea resorts that are the most popular Egyptian destination for British and European tourists,
  visitors have been advised that the next 48 hours could see demonstrations and tensions on the streets.
  
  
  
  
  
  Red-handed: Egyptian women in Cairo show their
  inked fingers after casting their votes on a new constitution
  
  
  
  The Foreign and Commonwealth Office (FCO) has updated its advice to say that
  the situation in Egypt could be changeable, and that travellers should be observant.
  
  
  "A referendum on a new constitution will take place on 14 and 15 January 2014. Protests and disruption to travel around the country are likely," the FCO
  warning begins.
  
  
  
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  "You are advised to take particular care in the vicinity of polling stations and government buildings, and to avoid all demonstrations and large gatherings.
  
  "Before embarking on a journey, seek information about any disruptions to your route and consider your travel plans carefully."
  
  The two-day vote is hugely controversial, as it is seeking to bring in a fresh Egyptian constitution.
  
  The proposed new charter would replace the constitution that was passed by the government of then-president Mohamed Morsi during his 12 months in charge.
  
  Morsi was ousted by the Egyptian army at the start of July - and this week's poll has effectively become a vote on whether the military were right to stage this intervention.
  
  
  
  
  All calm on the seafront: Resorts such as Sharm El Sheikh are unlikely to be affected by the vote
  
  
  
  The result is almost certain to fall in favour of the interim government, as supporters of Morsi's Muslim Brotherhood party have promised to boycott proceedings.
  
  Violence and protests are possible. Some 200,000 police officers are out in force, supplemented by security teams and a visible uniformed presence.
  
  Flashpoints have already occurred in Cairo - where an explosion was triggered in the Imbaba district this morning - and in Bani Suef, south of the capital, where one person was killed earlier today.
  
  "The atmosphere at demonstrations can change quickly and without warning,
  " the FCO continues.
  
  "Police may use water cannon tear gas, birdshot or live ammunition for crowd
  control."
  
  
  
  
  
  Egypt